Vacancy: CMBD Analyst
Mundipharma IT Services was formed on 1st January 2012 and provides valuable and professional IT solutions and support to over 70 independent associated companies operating within the pharmaceutical arena around the world. The independent associated companies are a global network of private international businesses that have been owned by the Sackler family since 1952. Mundipharma IT Services is a small IT Company with a global reach which enables us to provide varied developmental and multi-skilling opportunities for our people, whilst being dedicated to supporting our customers to make a difference to patient’s lives.
Mundipharma IT Services works in partnership with IT teams in other independent associated companies within our network, based in places as widespread as the USA, Singapore and Australia. The global CIO is accountable for the IT delivery in all locations and our continued evolution into a one-team service.
Whilst the independent IT Company was only formed in 2012, a large number of our employees have previously worked in one of our Independent Associated Companies around the globe. This means that we have a culture that has been formed over years of having been part of a Pharmaceutical network of Companies whose aims are to improve patients’ lives. We have our core values and put as strong an importance in our recruitment and development processes on these values as on the technical competence we are also looking for to strengthen our team.
We support the Mundipharma network of Companies across four Regions: USA, Canada, LAM (Latin America, Asia Pacific and MENA) and Europe as well as pan-Regional R&D and global Technical Operations (Supply Chain). Our main point of contact with each of these is through a local Director of IT, who is accountable to the business for their IT operations.
We achieve success as a global IT team by being customer focused, value driven and business led. This requires us to work with our end user in mind, always ensure that our activities deliver value to the business in the form of improved and more efficient solutions and, because the value accrues in the business, we must prioritise in line with business needs.
With this geographical spread and the diversity of the businesses we support, effective team working across our IT team is critical in order for us to be successful.
Description of Responsibilities & Activities
Location and Reporting Line:
This role would ideally be based in Cambridge, UK.
Specific duties & responsibilities:
We are looking for someone to work within our Central Application Services team with immediate effect for a period of 2-3 months.
You will be working to improve the data within our configuration management database, ensuring that it contains all relevant information about the hardware and software components used and the relationships between those components.
Key relationships in this role:
In order to be successful in any role in IT, being a strong team worker who collaborates to achieve individual, business and IT goals is critical. In addition, there is a requirement to build and maintain strong working relationships with the following job holders:
- Head of Application Services
- Project Manager
Candidate Profile Requirements
Qualifications, Skills & Experience
Right to work in the UK
Computer Science degree or an IT related course.
Knowledge of IT systems and business models with good understanding of process improvements
Good knowledge of CMDB
Good analytical and communication skills
exposure to ServiceNow or similar systems.